Customer Support

ACCOUNT CREATION This feature will let first-time users create their account upon clicking the “Start 90 Days Free Trial” from PouchNATION’s prici...

Once you have successfully activated your account, you will be asked to log-in using the email address and password you have provided. Please be reminded...

Invite New Staff Once you click save, the system will automatically send an invite to the nominated staff email.                                        ...

Once the venue manager sent an invite to his/her staff, they will receive an email where they can click the activation link as seen on the sample photo be...

Updating Staff Role Managers would not be able to update the roles and designation of staff who have not activated their accounts yet. You will...

Deleting and Revoking Staff Invite Managers may delete their staff by clicking the “Delete Staff” button.  Please be reminded that del...

LOCATION Location refers to the different merchants, restaurants, vendors inside the venue. They are the ones selling goods, products, or services...

TABLE OF CONTENTS PRODUCT LIST BASIC INFORMATION NEEDED TO CREATE A PRODUCT PRODUCT COMPOSITION  ADD A WHOLE PRODUCT ASSEMBLE A PRODUCT CREATE PRO...

Editing and/or Deleting Product Select the name of the product that you wanted to edit or delete To edit, make the necessary changes...

EDITING PRODUCT SET This feature allows the Manager to change the info, change or add product and supply items and change the price of a product set ...