If a manager mistakenly issued a voucher to a guest or staff, they still have the option to remove it. Below are the step-by-step guide on how to remove an issued voucher.
- Go to the "Scan" Tab
- Select "Manage Tag" and tap the guest or staff wristband where the voucher was issued
- Select "Vouchers" and you will see all the available vouchers left for that specific tag
- Click on the "-" or "+" sign to set the number of vouchers to be removed from that tag.
- Click the Red Button - "Remove X voucher"
- Tap the guest tag to successfully remove the voucher
- Once done, the success page will show a yellow check wuth the customer's details, remaining credits and remaining balance.